Effective Date: January 1, 2026 Last Updated: January 1, 2026

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Introduction

SIGNWORX ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data when you visit signworxhq.com or place an order with us.

 

1. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Full name

• Email address

• Phone number

• Company or property name

• Billing and shipping address

• Payment information (processed securely — we do not store full card details)

• Artwork and files submitted for order production

• Messages and communications sent through our contact forms

Information collected automatically:

• IP address and browser type

• Pages visited and time spent on site

• Referring website or source

• Device type and operating system

• Cookie and tracking data (see Section 5)

 

2. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders

• Communicate with you regarding order status, proofs, and project updates

• Respond to inquiries submitted through our contact forms

• Send transactional emails related to your orders

• Send marketing and promotional communications — only with your consent

• Improve our website experience and product offerings

• Analyze website traffic and usage patterns

• Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

 

3. Legal Basis for Processing

Where applicable under privacy law, we process your personal data on the following legal bases:

• Contract performance — to fulfill your orders and deliver services you've requested

• Legitimate interests — to improve our website, prevent fraud, and communicate relevant updates

• Consent — for marketing communications and non-essential cookies

• Legal obligation — to comply with applicable laws and regulations

 

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only with:

• Shipping carriers (UPS, FedEx, USPS) — to fulfill and deliver your orders

• Payment processors — to securely process transactions

• Email service providers — to send transactional and marketing emails

• Website analytics providers — to understand site traffic and usage

• Legal and regulatory authorities — when required by law or to protect our legal rights

All third-party service providers are contractually required to handle your data securely and only for the purposes specified.

 

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:

• Essential cookies — required for the website to function properly

• Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)

• Marketing cookies — to deliver relevant advertising and track campaign performance

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of non-essential cookies.

 

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, accounting, and reporting obligations

• Resolve disputes and enforce agreements

Order records are typically retained for a minimum of 7 years for accounting and legal purposes. Marketing consent records are retained until you withdraw consent. You may request deletion of your data at any time (see Section 8).

 

7. Data Security

We take the security of your personal information seriously. We implement industry-standard safeguards including:

• SSL encryption on all pages and checkout processes

• Secure, limited-access storage for customer data

• Payment processing through PCI-compliant providers — we do not store full payment card numbers

• Regular review of our data handling and security practices

No method of internet transmission is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security.

 

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal information we hold about you

• Right to correction — request that we correct any inaccurate or incomplete data

• Right to deletion — request that we delete your personal information, subject to legal retention requirements

• Right to withdraw consent — opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

• Right to data portability — request your data in a portable format where technically feasible

To exercise any of these rights, contact us at StartHere@signworxhq.com. We will respond to all requests within 30 days.

 

9. Children's Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal data through our website, please contact us immediately and we will take steps to remove it.

 

10. Third-Party Links

Our website may contain links to third-party websites. SIGNWORX is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

 

12. Contact

For any privacy-related questions, requests, or concerns:

SIGNWORX 📞 (877) 556-1875 ✉️ StartHere@signworxhq.com 📍 Arizona, United States